Terms and Conditions oncuci

1. Acceptance of Terms and Conditions

This Terms and Conditions document ("Agreement") governs the relationship between you ("User" or "Player") and oncuci ("Platform", "we", "our") with respect to your use of the website and services provided under the domain oncuci.org.

By registering an account, accessing any part of the platform, or using any oncuci service, you are considered to have read, understood and agreed to be fully bound by these Terms and Conditions. If you do not agree with any provision in this document, you are not permitted to use the oncuci platform.

This Agreement shall be read together with the oncuci Privacy Policy and Responsible Gambling Policy, all of which form the entire agreement between you and oncuci.

2. User Eligibility

To register and use the oncuci platform, you must meet the following eligibility requirements at all times:

• Be 21 years of age or older at the date of registration and throughout your continued use of the platform
• Have full legal capacity to enter into a binding agreement
• Not be subject to a self-exclusion or gambling prohibition imposed by any recognised authority
• Use legitimate personal funds and not funds obtained unlawfully
• Register on your own behalf and not on behalf of any third party
• Not be subject to restrictions relating to online gambling in your jurisdiction

oncuci reserves the right to request identity verification documents at any stage, including a copy of a national identity card (MyKad), passport or other valid document. This verification is part of the Know Your Customer (KYC) procedure required under our international licensing framework.

3. Account Registration and Management

Each player is only permitted to register and maintain one (1) active account on the oncuci platform. Registering multiple accounts under the same individual is strictly prohibited and may result in the closure of all related accounts and forfeiture of funds.

During registration, you are responsible for:

• Providing truthful, accurate and complete information including your full name, date of birth, mobile phone number and an active email address
• Keeping your account information up to date whenever changes occur
• Keeping your password and account login details confidential
• Notifying oncuci immediately if you suspect any unauthorised access to your account

You are fully responsible for all activity that takes place in your account. oncuci will not be held liable for any losses arising from use of your account by an unauthorised party due to your own negligence.

4. Deposits and Withdrawals

oncuci accepts a range of payment methods popular among Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency namely USDT, BTC and ETH.

Minimum limits applicable to each transaction:

• Minimum deposit: RM20 per payment method
• Minimum withdrawal: RM50 per request
• Withdrawal processing time: 10 to 45 minutes

All withdrawal requests are subject to standard security checks and KYC verification. oncuci reserves the right to hold withdrawal processing for investigation purposes if any suspicious activity is detected.

Funds deposited into an oncuci account are for betting purposes only. Players are responsible for ensuring all deposits are made using an account or e-wallet registered in their own name. Deposits made using third-party accounts will be rejected and returned.

5. Bonuses, Promotions and VIP Programme

oncuci offers various promotions to players. All bonuses are subject to specific wagering requirements and must be fully met before any withdrawal from bonus funds is permitted.

Welcome Bonus:

• Bonus rate: 120% of the first deposit amount
• Maximum bonus amount: up to RM500
• Wagering requirement: 10 times the bonus amount received
• Example: Deposit RM100, receive bonus RM120, account balance RM220, wagering requirement RM1,200
• Another example: Deposit RM1,000, receive bonus RM500, account balance RM1,500, wagering requirement RM5,000

oncuci VIP Programme (3 Tiers):

• Bronze — weekly cashback up to 0.3%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%

Progress in the VIP programme is based on betting activity and player loyalty. oncuci reserves the right to modify, withdraw or replace any promotional offer at any time. Misuse of promotions, including using multiple accounts to obtain bonuses, will result in the cancellation of bonuses and possible account closure.

6. Game Rules and Betting

All games available on the oncuci platform — including slots, live casino, sports betting, 4D lottery and mix parlay — have specific rules accessible within the game interface. Players are responsible for understanding the rules of each game before participating.

oncuci uses a random number generator (RNG) that has been verified and audited by an independent body for casino games to ensure fairness and transparency in every game outcome. Sports betting uses odds calculated based on market conditions and provided by licensed suppliers.

• All bets confirmed by the system are final and cannot be cancelled
• oncuci reserves the right to cancel bets affected by technical errors or incorrectly published odds
• The use of automation software, bots or third-party assistance tools is strictly prohibited
• Any attempt to exploit system vulnerabilities will result in immediate account suspension
• Final game results and bet settlements are based on oncuci's system records

7. Accepted Player Conduct

Players are required to maintain respectful and courteous conduct while using the oncuci platform, particularly in interactions with customer service and within the platform's social features.

The following activities are strictly prohibited and may result in immediate action:

• Money laundering or suspicious financial activity
• Fraud, collusion between players or any form of unfair manipulation
• Using multiple accounts to abuse the bonus system
• Threats, harassment or abusive behaviour towards support staff
• Attempts to hack, breach or disrupt platform systems
• Sharing login credentials or operating an account on behalf of another person for commercial purposes

oncuci cooperates with relevant authorities and licensing bodies in investigations into suspected illegal activity. All transactions are continuously monitored for fraud prevention and legal compliance purposes.

8. Account Suspension and Closure

oncuci reserves the right to suspend, restrict or close a player's account at any time and without prior notice in the event of a breach of these Terms and Conditions or for legitimate business reasons.

Players may also request voluntary account closure at any time by contacting customer support. Before the account is closed, all eligible funds will be returned to the player after identity verification and security checks are completed.

For players who wish to stop playing temporarily or for an extended period as a responsible gambling measure, oncuci provides:

• Temporary account suspension option (cooling-off period)
• Daily, weekly or monthly deposit limit settings
• Play time limits to control the duration of play
• Self-exclusion option for a period set by the player

Contact oncuci customer support via live chat or email for assistance in accessing any of the responsible gambling tools above.

9. Data Protection and Privacy

oncuci respects player privacy and is committed to protecting personal information collected during use of the platform. The collection, use and storage of personal data is governed by the oncuci Privacy Policy, which forms part of this agreement.

By registering an account, you give oncuci permission to:

• Collect and process personal information for identity verification and KYC compliance purposes
• Use transaction data for fraud prevention and risk analysis purposes
• Send service-related communications, promotions and platform updates via email or notifications
• Share necessary information with regulatory authorities or law enforcement when required

oncuci will not sell or disclose your personal information to third parties for marketing purposes without your explicit consent. For further details, please refer to our Privacy Policy.

10. Disclaimer and Limitation of Liability

The oncuci platform is provided "as is" and oncuci makes no express or implied warranties regarding the accuracy, completeness or suitability of the platform for any particular purpose.

oncuci is not liable for:

• Service disruptions caused by system maintenance, technical issues or circumstances beyond our control
• Financial losses incurred as a result of betting decisions made by players
• Indirect, incidental or consequential losses arising from use of the platform
• Failures or delays caused by third-party service providers such as banks or e-wallet providers
• Unauthorised access to a player's account resulting from the player's negligence in safeguarding their login credentials

This agreement is governed and interpreted in accordance with the laws of oncuci's licensing jurisdiction. Any disputes arising from this agreement will be resolved through the dispute resolution mechanism established by oncuci's international licensing body.